Light-O-Rama Support

Information you will need

When booking a phone support session please make sure you have the following information available.
1) Your LOR Software VERSION and LICENSE level.
2) The *exact* model and quantity of hardware that you have.
3) Any and all troubleshooting steps you have tried.
4) A detailed explanation of the problem. “The lights don’t turn on” is very vague. “The lights don’t work during a show, but do in the Hardware Editor” is much more descriptive.